We look forward to working with you and helping you plan the most MEMORABLE EXPERIENCES on your next vacation. Please take a few minutes to read over our Terms and Conditions before clicking the "I agree" box on our forms.
These terms and conditions (“Terms and Conditions”) govern the relationship between
Memorable Experiences (“Memorable Experiences” and/or “we/us/our”) and you, the
purchaser or traveler (“Client” and “you/your”). By planning travel with Memorable
Experiences, you agree to be bound by these terms and acknowledge that Memorable
Experiences acts solely as a booking agent for disclosed principal supplier tour operators, cruise
lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or
owners, and other independent contractors providing accommodations, transportation, and
other services (“Supplier(s)”) and is not the source or provider of the travel services. These
terms include warranties and disclaimers and exclusions of liability and may restrict your rights
and remedies and provide protection to Memorable Experiences.
1. USE OF MEMORABLE EXPERIENCES SERVICES, ACCESS AND INFORMATION FOR
TRAVEL BOOKINGS
You warrant that you are at least 18 years of age and possess the legal authority to enter into
this Agreement and to make travel bookings with Memorable Experiences. You agree to be
financially responsible for all travel bookings you make with us, whether made on behalf of
yourself or for other members of your traveling party. You warrant that all information supplied
by you on behalf of yourself, members of your household, or others for whom you are
authorized to transact business with us is true and accurate. You agree that you will only make
legitimate reservations or purchases with Memorable Experiences and its Suppliers, and you
acknowledge that, without limitation, any speculative, false, or fraudulent reservation is
prohibited.
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Memorable Experiences accepts all bookings solely as the booking agent for the travel Suppliers
on your itinerary. Separate Supplier terms and conditions will apply to your reservation and
purchase of travel-related goods and services that you select, and you understand and agree
that by booking travel through Memorable Experiences, you are also agreeing to the booking
terms of each Supplier partner you have selected for your itinerary. You agree that you will
abide by the terms and conditions of purchase imposed by any Supplier that you have selected
as a service provider on an itinerary you have approved.
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Memorable Experiences is not liable or responsible for any arrangements made independently
of Memorable Experiences. Memorable Experiences assumes no responsibility for costs or fees
you incur for independent arrangements not booked through Memorable Experiences, inclusive
of, but not limited to, airline, hotel, excursion, and travel protection related charges. If you
make your own flight arrangements, Memorable Experiences is not responsible for any loss
resulting from cancellation or changes in international gateways, itineraries, or travel dates,
and cannot assist you with any schedule changes or delays related to air reservations you have
made on your own arrangement. It may not be possible to earn frequent flyer or other loyalty
points for reservations on your itinerary. With limited exceptions, hotel, casino, and airline
rewards or points cannot be redeemed for travel arrangements made by Memorable
Experiences.
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Memorable Experiences is an independent affiliate of KHM Consulting, California Seller of
Travel Registration # 2089491-50. Registration as a seller of travel in California does not
constitute the state's approval. Agent is not a participant in the Travel Consumer Restitution
Fund. Florida Seller of Travel Registration # ST37113. Hawaii Seller of Travel License # TAR 7231.
Washington Seller of Travel UBI # 602775122.
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2. RIGHT TO CORRECT ERRORS AND OFFERS SUBJECT TO AVAILABILITY
We reserve the right to correct errors. In the event of any pricing error or omission, we reserve
the right to adjust such pricing or make any other corrections. All offers, incentives and Supplier
promotions are subject to availability and may change without notice. You are advised to
confirm reservations well in advance of your anticipated dates of travel to avoid
disappointment, increases in fares and additional late booking fees. Availability and pricing of
services may fluctuate, based on the Supplier’s pricing policies.
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3. PAYMENTS, CANCELLATIONS, AND CHANGES TO BOOKINGS
​You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising
out of your travel bookings through Memorable Experiences. By submitting a credit card
authorization form to Memorable Experiences, you agree to allow Memorable Experiences to
use your payment method to purchase travel products from our Suppliers on your behalf.
EXCEPTING IN CASES 0F FRAUD, YOU AGREE NOT T0 FILE ANY DISPUTE WITH YOUR BANK OR CREDIT CARD COMPANY TO AVOID OR VIOLATE ANY BOOKING TERMS AND CONDITIONS OF MEMORABLE EXPERIENCES OR ITS SUPPLIERS, INCLUDING CANCELLATIONS OR CHANGES OF ITINERARY OR ARRANGEMENTS FOR REASONS BEYOND THE CONTROL OF MEMORABLE EXPERIENCES OR ITS SUPPLIERS. IF YOU ATTEMPT TO CHARGEBACK, REVERSE OR RECOLLECT A PREVIOUSLY AUTHORIZED TRIP PAYMENT, MEMORABLE EXPERIENCES RESERVES THE RIGHT TO COLLECT ALL ADDITIONAL COSTS, FEES AND EXPENSES ASSOCIATED WITH SUCH CHARGEBACK, REVERSAL OR RECOLLECTION, INCLUDING, WITHOUT LIMITATION, ATTORNEY FEES.
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All payments for travel are due prior to departure according to each Supplier’s terms and
conditions of booking. You understand that failure to make final payment or any violation of a
Supplier’s conditions of purchase may result in cancellation of your reservations, in your being
denied access to any flights, tours, hotels, cruises, or other travel services, or in your forfeiting
any monies paid for your reservations. In some cases, there is NO REFUND once a booking is
made and under deposit. You may not be entitled to a refund if you change or cancel your
travel plans after confirmation of a booking. All cancellation requests must be sent to
Memorable Experiences in writing. As a result of cancellation or changes to confirmed
bookings, third-party Supplier’s cancellation penalties will apply. Cancellation fees will be
charged to the credit card or other payment method you authorized to pay for travel services
or deducted from the Supplier’s refund.
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If you decide to change any portion of your confirmed arrangements prior to departure or
during your trip, we will attempt to assist you. Certain bookings may not be able to be changed, and you will be responsible for any increases in cost imposed by the Supplier, as well as any Memorable Experiences or Supplier change fees. All requests for changes to a booking must be made in writing to Memorable Experiences. When tour, cruise or package prices are based on
Suppliers’ contract rates, you will not be entitled to any refund for any unused portion of
travel.
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4. TRAVEL DOCUMENTS, INCLUDING TSA AND DHS ACCEPTABLE IDENTIFICATION
REQUIREMENTS
​It is the responsibility of each Client to obtain and carry a valid passport book, visa(s), and all
other documents required by applicable government regulations. Passport cards are not
accepted for most international travel. When traveling domestically or internationally, the U.S.
Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS)
advise that everyone carry acceptable identification in order to board a flight. Acceptable
identification can be found at http://www.tsa.gov/ and examples include DHS-designated
enhanced driver’s license, US passport, or a foreign government passport. Beginning May 7,
2025, you will need a state-issued REAL ID compliant license or identification card, or another
acceptable form of ID (such as a passport), to fly within the United States.
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Certain countries will not admit a passenger if their passport expires within six (6) months of
the anticipated date of return. Non-United States citizens may require additional
documentation, and you are responsible to make Memorable Experiences aware when
traveling on a passport from a country other than the United States of America. Memorable
Experiences neither controls nor warrants the issuance of visas or approval of visa waivers
related to your travel. Should a visa not be issued, Memorable Experiences is not responsible
for lost payments made toward your trip. Please note that rules of each country regarding entry
and exit may change at any time.
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Children and infants may also require travel documents. Minors traveling with one parent,
and/or without both parents, may be stopped and not admitted, unless authenticated and
verified consent forms are provided to the authorities; please see https://help.cbp.gov for
additional information. The U.S. Customs and Border Protection Agency requires that for
groups of children under age 19 arriving to the United States by land or sea from contiguous
territory and traveling with a school group, religious group, social or cultural organization, or
sports team, may also present an original or copy of his or her birth certificate, a Consular
Report of Birth Abroad, or a Naturalization Certificate. Parental or legal guardian consent must
be provided to the supervising adult or group leader in writing.
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The name, date of birth and gender that appears on the identification card must exactly match
the same such data that is listed on your tickets and booking records. You acknowledge that it is
your responsibility to ensure that the information on your tickets and confirmations is accurate.
Any discrepancy between your reservation and your travel documentation may result in denied
boarding or an undue delay at an airport security checkpoint causing you to miss your flight,
and any subsequent scheduled travel bookings on cruises and tours.
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WHEN YOU RECEIVE YOUR TRAVEL DOCUMENTS, IT IS YOUR RESPONSIBILITY TO REVIEW AND VERIFY ALL INFORMATION FOR ACCURACY. CONTACT MEMORABLE EXPERIENCES IMMEDIATELY IF CHANGES OR CORRECTIONS ARE REQUIRED. IF YOU HAVE NOT NOTIFIED US OF NECESSARY CORRECTIONS TO YOUR RESERVATION WITHIN TWENTY-FOUR (24) HOURS OF RECEIVING YOUR TRAVEL DOCUMENTS, MEMORABLE EXPERIENCES BEARS NO RESPONSIBILITY FOR ANY ADDITIONAL COSTS ASSOCIATED WITH MAKING NECESSARY CORRECTIONS.
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5. INDIVIDUAL ENTRY AND EXIT REQUIREMENTS
​Each country holds different rules of entry for travel, including views of past criminal offenses,
whether within or outside of their boundaries, and it is your responsibility to know whether you
are eligible to enter the jurisdictions on your itinerary. If you have a current or prior criminal
offense, contact that country directly for entry and exit requirements. You can visit the US State
Department Website for further information about these requirements. See,
https://travel.state.gov/content/travel.html. We do not inquire about an individual’s criminal
record in the interest of respecting our Clients’ privacy. For example, if traveling to or through
Canada, individuals with a Driving While Intoxicated (DWI) record or with judgements for
unpaid child support should review current entry requirements. See: https://www.canada.ca.
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In some countries, it is illegal to enter with firearms or ammunition, and if you attempt to enter
a country with prohibited items, you may be detained, refused admission, or arrested.​
6. IMMUNIZATIONS AND HEALTH SCREENINGS
​You must have the proper immunizations and health screenings and required documentation of
such immunizations and screenings before travel. Memorable Experiences shall not assume
responsibility for the accuracy of health, vaccination, or documentation requirements prior to
departure or upon landing at the final destination. In some cases, required inoculations must be
recorded by Client’s health practitioner on a valid vaccination certificate, which the Client must
carry for proof of inoculation. If you are concerned about taking any medications or receiving
certain inoculations, check with your health practitioner BEFORE booking. Check the State
Department Web site http://travel.state.gov, for relevant information relating to travel to
specific destinations, and the Center for Disease Control http://wwwnc.cdc.gov/travel/ relating
to health issues related to travel.
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7. RISKS AND SAFETY
​Travel to certain destinations may involve greater risk than others. Memorable Experiences
urges Clients to remain informed on a daily basis as to current news events, as well as to review
travel prohibitions, warnings, announcements and advisories issued by the United States
Government prior to booking travel to international destinations. Information on health and
safety conditions in various countries and the level of risk associated with travel to particular
international destinations can be found at http://www.state.gov, http://www.tsa.gov,
http://www.dot.gov, http://www.faa.gov, http://www.cdc.gov, and http://www.cbp.gov. The
Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S. Government to
U.S. citizens who are traveling to, or living in, a foreign country. STEP allows you to enter
information about your upcoming trip abroad so that the Department of State can better assist
you in an emergency. Registration is recommended and provided by going to
https://step.state.gov/step/
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BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, MEMORABLE EXPERIENCES DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND SHALL NOT BE LIABLE FOR COSTS, DAMAGES, OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. CLIENT’S PARTICIPATION CONSTITUTES ACCEPTANCE OF SUCH EVENTS AT CLIENT’S OWN RISK.
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In the event of emergent health or safety concerns, once Memorable Experiences has
investigated the prevailing situation, Memorable Experiences shall have the sole and absolute
discretion whether to proceed with any Memorable Experiences escorted trip or private
departure, or to make alterations to the itinerary.
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8. HAZARDOUS MATERIALS
​Federal law prohibits passengers from bringing hazardous materials on the aircraft.
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(1) Federal law forbids the carriage of hazardous materials aboard aircraft in the passenger’s
luggage or on the passenger’s person. A violation can result in five years’ imprisonment and
penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives,
compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radio- active
materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and
radiopharmaceuticals.
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(2) There are special exceptions for small quantities (up to 70 ounces total) of medicinal and
toilet articles carried in the passenger’s luggage and certain smoking materials carried on the
passenger’s person. For further information, each passenger should contact the relevant airline
representative(s) on their itinerary. Restrictions on hazardous materials are listed
http://www.tsa.gov/traveler-information/prohibited-items.
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9. INSECTICIDE NOTICE
​We recommend that you refer to the DOT list of airports in countries that require airlines to
treat the passenger cabin with insecticides prior to the flight or while on the aircraft. This list is
on the DOT’s website and is updated from time to time: http://www.dot.gov/office-
policy/aviation-policy/aircraft-disinsection-requirements.
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10. AIR TRAVEL, SCHEDULE RECONFIRMATION, CHECK-IN
​Your airline ticket is a contract between you and the air carrier, even if you purchase through
Memorable Experiences. If you purchase air travel through Memorable Experiences, you
acknowledge and agree that Memorable Experiences does not have the right to control the
operations of independent airlines, and agree that Memorable Experiences is not liable for any
personal injury, property damage related to your purchase of air tickets or air travel, including,
but not limited to any act, error, omission, injury, loss, accident, or delay caused by any act,
error or omission of the airline, including their failure to deliver services, partial or inadequate
delivery of services, airline policies including refund or rebooking policies, fees for checked or
carry-on luggage, fuel increases, bankruptcy or cessation of operations.
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You understand and agree that Memorable Experiences functions solely and exclusively as a
booking agent for the air carrier, that we do not handle or hold client funds for airline tickets,
and that we are not the Merchant of Record under the meaning of that term under the
Department of Transportation's regulations. Because Memorable Experiences does not hold or handle client funds, you understand and agree that any refund for cancelled or delayed flights, baggage fees or seat assignments must come directly from the airline and not from Memorable Experiences.
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Memorable Experiences shall not assume any responsibility for any air schedule changes. In
rare instances, upon departure from a country, certain departure taxes must be paid in cash
only, and may vary in price. Failure to use a reservation may result in automatic cancellation of
all continuing and return flights, as well as forfeiture of airfares.
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Airline e-tickets expire a year from issue date unless carrier fare rules in passenger’s itinerary
fare provide otherwise.
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Due to enhanced security, it is strongly recommended that you check in a minimum of 2 hours
prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure time
for international flights. Reconfirm flight times at least 24 hours prior to scheduled departure
time for domestic flights, and 72 hours prior for international flights.
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By checking in for a flight, tour or cruise, you may be agreeing to additional terms and
conditions imposed by the Supplier. If you have authorized Memorable Experiences to check
you in for any component of your trip, that you take full responsibility for agreeing to and
complying with the Supplier’s terms and conditions of check-in.
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Frequent Flyer mileage accrual is at the discretion of the airline(s). Memorable Experiences has
no liability if accural of miles or points is denied or if upgrades are not allowed. Many airlines do
not permit upgrades on airfare purchased in certain fare classes or when using frequent flyer
miles, loyalty status or certificates.
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Seat assignments are not guaranteed even after they are assigned, and Memorable Experiences
has no control over airline seat assignments. Most airlines charge a fee to pre book a seat.
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11. LIMITATIONS OF RESPONSIBILITY AND DISCLOSURE
​Memorable Experiences acts solely as a booking agent for disclosed principal Suppliers and is
not the source or provider of any travel service. Each Supplier is an independent entity with its
own management and is not subject to the control of Memorable Experiences. The Suppliers
whose names appear in travel documentation are those actually responsible for providing the
travel services purchased, and you consent to the use of those Suppliers.
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We may book wellness travel for clients, which may include yoga, meditation, medi-spa, and
other activities, treatments and services intended to maintain, manage, or improve travelers'
health and well-being ("Activity" or "Activities"). We have no specialized knowledge of the practices or techniques employed by our Suppliers, and make no representations of the qualifications of the professionals and practitioners who offer these Activities. We make no representations that by participating in these Activities there will be any demonstrable improvement in your physical, mental, emotional, or spiritual well-being. We are not responsible if your participation in these activities leads to a worsening of any condition you
may have. We are not responsible for any injuries you may sustain, illnesses you may contract,
including injuries or illnesses that may result in loss of life. You acknowledge that you are
voluntarily participating in the Activities on your itinerary, and that you understand that there
are risks associated with your participation in the Activities, such as physical and/or
psychological injury, pain, suffering, illness, disfigurement, temporary or permanent disability,
death or economic loss. These injuries or outcomes may arise from your own or other’s actions,
inactions, or negligence, or the condition of the Activity location (s) or facility (ies).
Nonetheless, you assume all risks of your participation in this Activity, whether known or
unknown to you, including travel to and from the Activity (including air travel) or any events
incidental to this Activity.
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The Supplier may determine that alterations in itinerary are necessary for any number of
reasons, including but not limited to severe weather. Any alterations to an itinerary are at the
sole discretion of the Supplier, and Memorable Experiences bears no responsibility for any
changes.
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BECAUSE MEMORABLE EXPERIENCES ACTS AS AGENT FOR DISCLOSED PRINCIPAL SUPPLIERS AND DOES NOT HAVE THE RIGHT TO CONTROL THE OPERATIONS OF SUCH INDEPENDENT OPERATORS AND SUPPLIERS, YOU AGREE THAT MEMORABLE EXPERIENCES IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, WHICH MAY ARISE OUT OF THESE SERVICES. MEMORABLE EXPERIENCES HEREBY DISCLAIMS ANY LIABILITY WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY PRINCIPAL SUPPLIER BOOKING THROUGH MEMORABLE EXPERIENCES, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY OR IRREGULARITY WHICH MAY BE INCURRED THROUGH THE FAULT, NEGLIGENCE, WILLFUL ACTS, OMISSIONS OR OTHERWISE OF
SUCH SUPPLIER, OR OF ANY SUPPLIER OR THEIR RESPECTIVE EMPLOYEES, AGENTS, SERVANTS, OR REPRESENTATIVES, INCLUDING, WITHOUT LIMITATION, THEIR FAILURE T0 DELIVER 0R THEIR PARTIAL OR INADEQUATE DELIVERY OF SERVICES, THEIR CANCELLATlON AND REFUND POLICIES, FUEL INCREASES, BANKRUPTCY, OR CESSATION OF OPERATIONS AND OTHER MATTERS OUTSIDE OF MEMORABLE EXPERIENCES’S CONTROL, AND YOU HEREBY EXONERATE MEMORABLE EXPERIENCES FROM ANY LIABILITY WITH RESPECT TO THE SAME.
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MEMORABLE EXPERIENCES HAS SOLELY RECEIVED COMMISSION AND FEES FOR TRAVEL
TRANSACTIONS AND CLIENT AGREES AND UNDERSTANDS THAT ANY RECOVERY FROM
MEMORABLE EXPERIENCES WILL BE LIMITED TO THE AMOUNT OF COMMISSION AND FEES
ACTUALLY RECEIVED BY MEMORABLE EXPERIENCES.
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12. FORCE MAJEURE
​Memorable Experiences will not be in breach of these terms and conditions or otherwise be
liable to you, for any failure or delay in performing an obligation under this Agreement that is
due to any of the following causes, to the extent beyond its reasonable control: acts of God,
accident, riots, war, terrorist act, epidemic, pandemic, quarantine, civil commotion, breakdown
of communication facilities, including web host and internet service provider, breakdown or
malfunction of equipment, destruction of or serious damage to facilities, natural catastrophes
including, but not limited to extreme weather events, floods and volcanic eruptions,
governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion,
generalized lack of availability of raw materials or energy, and any other unforeseen
circumstance which is beyond the control of Memorable Experiences. THE PURCHASE OF
TRAVEL INSURANCE IS HIGHLY RECOMMENDED ON ALL TRIPS.
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In addition, each of Memorable Experiences’s Suppliers have terms and conditions which
include Force Majeure provisions. In the event that a Force Majeure event occurs, those
Suppliers may be entitled to, and may in their sole and absolute discretion, vary, postpone or
cancel any itinerary or arrangement in relation to the trip. Payment of any refund to you as a
result of the non-performance of any obligations hereunder shall remain in the sole and
absolute discretion of the Supplier pursuant to their policies, although Memorable Experiences
shall use its reasonable efforts to secure reimbursement for you where possible.
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13. CLIENT CONDUCT
​Each participant in any trip escorted by Memorable Experiences is expected to act responsibly
and adhere to all behavior guidelines established by Memorable Experiences and our Suppliers,
including adhering to dress codes at religious or cultural sites, or Supplier dress codes.
Memorable Experiences and all local Suppliers reserve the right to remove you from any
facility, hotel or resort property, tour location or means of transportation if your health or your
conduct appears to endanger yourself or others, disrupts the general well-being of other clients
on any element of your trip, or interferes with the operation or security of the places you visit.
In any such case, there will be no refund.